Town / mains water

On town water

Town supply in New Zealand is treated and safe to drink. Filtering it is about taste, smell and cutting chlorine and fine sediment from the pipes — not about making unsafe water safe.

What's typically in NZ town water

Councils treat mains water so it meets drinking-water standards. What most people notice at home is chlorine taste or smell, and sometimes fine sediment. Hardness varies by region.

Chlorine taste and smell

Councils use chlorine (and sometimes chloramine) to keep town water safe. That can leave a pool-like taste and smell at the tap. A carbon filter is the usual way to cut it.
Sediment from pipes

Sand, silt and rust particles can travel through older pipes. A sediment cartridge catches those before they reach your taps and appliances.
Hardness varies by region

Some areas have harder water (more calcium and magnesium), which can leave scale on kettles and fixtures. Hardness needs a different approach from chlorine or sediment — ask us if that is your main issue.
What filtration can fix

Most homes on town water want better taste and smell, and less sediment. Standard carbon and sediment filters target those. Fluoride and some dissolved minerals need reverse osmosis or a specialty cartridge — ordinary carbon filters are not made for that.

Pick how you want to filter it

Whole-house covers every tap. Under-sink and benchtop focus on drinking and cooking water. Reverse osmosis and fluoride options go further for dissolved minerals.